PILLOW SPEAKER REDESIGN
Pillow speakers are the remote controls hospital patients use to control their televisions and GetWellNetwork's patient care software.
- Design concepts for future pillow speakers that enhance user experience.
- Lead redesign of the existing pillow speakers' user interfaces from opportunities discovered during research.
Client, User, & Market Research
Dozens of staff and patient interviews and observations, as well as market research and testing led to a deep understanding of product trends and problem areas.
Quick sketches used to identify potential problem solving features
Shape development to visualize the look and feel of the product
Prototype Process for concept testing
Development of a functional prototype for client feedback and user testing.
Involved: Ergonomic Testing, CAD, Electrical Engineering, 3D printing, Fabrication & Assembly
EXISTING PILLOW SPEAKER INTERFACE
To save cost, GetWell also wanted a solution to improve the user experience using existing tooling.
This overlay design update unified company branding and increased intuitiveness for users. Currently installed in over 200 hospitals and used by over 30,000 patients daily.